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Productivity Reports |
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These reports are designed to provide work load and work performance measures. These reports are generated real-time and on-demand and may be prepared by provider, work queue, or user for any desired time period. |
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Work in Progress
Identify active claims and their status - not viewed, viewed but not fixed, or ready for export. At any point in time, you can see how many claims are ready to be sent to payers, those claims that remain to be worked, and those 'on hold'.
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Work Completed
A claim is completed when it has been packaged for transmission to the paper or it has been deleted because it is not suitable for submission. This interactive reports identifies the claims the have been completed by provider, work queue, user, or time period. |
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Work History
How long does it take for a claim to go from entry into the system (import) to exit (export)? By provider? By user? The Work History report searches the log files in order to allow you to review overall performance. |
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User Actions
How are your billers using the system? How often are claims being put on hold? How many claims are being entered manually rather than being imported oor being deleted as unprocessable? This report searches the log files in order to review overall user activities. |
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