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  Follow-up Claim Status  
     
 

This process includes the following components

Matching ANSI 277

Payer claim status responses are matched to billed claims. This includes custom matching of payer or user proprietary claim status reports formats. ANSI segments are attached to billed claims in the data base.

Creating ANSI 276

Batch requests for claims status may be initiated from an individual claim or in groups based on claim database searches. Searches may be made by various criteria (e.g., unpaid claim) or from a list created by 'cut and paste' to the search screen. Claims queued for ANSI 276 claim request are batched on demand by payer.

Search of claims

The claim status is a searchable database field. Status includes claim status responses (277) and payments (835) posted to the claim data base. Search may be by particular status code, by claim status groups, by payment, or by lack of response.

View of claim status

All claim status events for a particular claim may be viewed with the claim. The status at summary level includes billed date, claim status responses, and payment posting. Detail information on each status is also available at the click of a button.

 
     
 

System Integeration

Claim status responses may be uploaded via batch processing to customer's financial system.

 
     
 
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